Learner Initiated, Manager Monitored
- Managers can monitor each caregiver's individual progress
- Minimizes learning supervision time because the education process is learner initiated
- Each domain includes skills testing
A Seamless One-Stop-Shop for Patient Experience Education
- Nursing modules fuse communication and clinical skills
- The breadth and diversity of skills range from bare bones to leading edge
- The entire library includes three years of comprehensive educational tools
- No hardware or IT needed. The application is cloud-based
- Leaders have no need to hunt and shop for additional patient experience training
- A flexible option of merging with your existing LMS
Reduces Turnover
- Higher caregiver retention results in a greater patient satisfaction
- Continous Frontline education is a valuable retention strategy
Just Pennies Per Day
- Employee retention improves with an investment of education
- Average investment is $0.20 per employee per day
- No wasted time and we provide 5 Star help desk support
Ensure all Caregivers are Survey Literate
- Caregivers can instantly access their current patient experience survey data
- Lack of organization-wide patient experience survey literacy will never be a problem again
Patient Relationship Experts
- The net result is turning employees into Patient Relationship Experts
One Click of the Mouse
- Provide instant, on the go access to education via smart app, tablet, or desktop
- Learners choose self-education time and place and proceed at their own pace
- Reduces labor costs. No need to budget expensive classroom productivity hours
- Micro-Webinars easily integrated into daily workflow
Relevant, Enjoyable Learning for all generations
- Education is gamified, creating fun incentives to learn
- Multiple viewing applications to create an environment for all generations and learning types
- Caregivers enjoy a positive learning experience
Creates Engagement and Empowerment
- Empowers every employee to see themselves as a caregiver
- Everyone's a Caregiver Micro-Webinar System includes a facilitator "Train-theTrainer" Service Excellence Advocate advanced learning feature
- Frontline caregivers and leaders are actively engaged in designing your education model
- Everyone becomes a patient advocate
- Your brightest and best can shine by facilitating peer education
New Hire Education Made Simple
- New hires master essential patient experience skills beginning on day one
- Comes complete with a turnkey, frontline engagement process
- On average, caregivers rate their learning experience as a 4.2 on a 5.0 scale!
- New hire education is no longer an organizational hassle
- Employees are quickly motivated to participate in their own professional development
- Every module incorporates a downloadable learning guide
You can expect to transform your caregivers to patient relationship experts
Each webinar includes:
- A Downloadable Learning Guide
- DO IT Action Steps (DO IT = Daily Ongoing Implementation Tactics)
