What is Everyone's a Caregiver?

• A time-sensitive learning tool to educate and empower everyone in your hospital to master the skills, competencies, and best practices of HCAHPS domains, and improve patient satisfaction scores
• Everyone's a Caregiver is targeted for two key educational audiences:
  • “HCAHPS SKILLS FOR EVERYONE” 39 modules designed for all hospital personnel, whether directly at the bedside, or ancillary and support personnel
  • “HCAHPS NURSING SKILLS” 57 modules developed expressly for all nursing team members
• The Everyone's a Caregiver video web series can be viewed in three convenient learning formats:
  • 3 – 12 minute bite-sized training modules
  • 40 – 60 minute lunch and learn
  • 1 or 2 bite sized training modules shown at a department meeting
• All learning modules can be accessed from a smart phone, tablet, or computer
  
  

Why Should I use this product?

• Reduce labor productivity costs by enabling staff to access these critical education topics during non-peak times, 24/7.
• Track their individual and group progress at a click of a mouse
• Watch your HCAHPS scores soar

Your Team will learn how to:

• Create a house-wide culture with a focus on delivering consistent, compassionate care to patients and their families throughout a hospital stay.
• Fine-tune interpersonal communication to quickly create rapport with patients and their families, thus building healing relationships.
• Eliminate all “avoidable suffering” with skills to be responsive – and bring calm to – patients with anxiety, fear and related emotional concerns about an uncertain future.
• Establish patient expectations for a restful and healing environment by framing regular hospital activities as “sounds of care,” and not “noise.”
• Incentivize all staff to join in the elimination of hospital-acquired infections. It’s do-able!
• Turn frontline staff into “influentials” who demonstrate personal responsibility for HCAHPS success to their peers.
• Always provide a hospital experience that patients will enthusiastically recommend.

What is the cost?

This time-sensitive, solution-based educational system is available on an annual subscription basis for between $0.03 and $0.18 per day dependent on your staffing numbers. Renewals are available annually at ½ your initial investment.

How do I get started?

Please fill out our online form or call 1-800-667-7325 for more information.